Reschedule, Refund & Cancellation Policies

We want to make sure that our participants have a rewarding experience with us pre, during, and post attending our training. Below are the terms and conditions that govern the refund and cancellation policy. When you buy a training course on our website, you agree to our privacy policy, terms of use, and the points below.

Eduficent Certifications

Eduficent reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.).

  • In case Eduficent cancels the training event, the attendee will get a full refund.
  • In case the cancellation is done by the attendee within 3 days from the date of registration, 5% of the registration fee will be deducted as a cancellation fee and the remaining will be refunded.
  • If the cancellation is done by the attendee more than 7 days prior to the event start date, then 10% will be deducted as a cancellation fee and the remaining will be refunded.
  • If the cancellation is done by the attendee within 7 days of the event start date, no refund will be made.
Rescheduling Policy:

If Eduficent reschedules the training event:​

  • A 100% refund will be made if the rescheduled dates do not fit into the attendee’s schedule.
  • The attendee would have the privilege of rescheduling and attending a class in the future at his/her convenience, at any location, on any date of scheduled training.

If Attendee reschedules the event:​

  • If the request for rescheduling is received ahead of 7days or more, 10% of the registration fee will be charged. Please note that rescheduling will be subject to the availability of seats.
  • If the request of rescheduling is received within 7 days or less, no rescheduling will be allowed to the attendee. However, the attendee can send a replacement instead.

Eduficent Compliance

For Online Events (Webinars):

Participants of our live events may cancel up to 48 working hours prior to the event start date and will receive a letter of credit to be used towards a future event, valid up to one year from the date of issuance

​We at Eduficent would process/provide a refund only if the event has been canceled.

​In case of a canceled webinar, the participant can choose between the recorded version of the webinar or for a refund. Refunds will not be given to participants who do not show up for the webinar. We might provide a recorded link, in exchange, based on the participants’ request.

A Webinar may be canceled due to a lack of enrolment or due to unavoidable factors. All participants will be notified 24 hours in advance in case a webinar is canceled.

For In-Person Events (Seminars):

Cancellation:

  • The Participant(s) (the person who has registered for this conference) need to submit a written cancellation request through fax or email at least seven calendar days prior to the start date of the event. In that case, we will issue a refund— less a $200 administration fee.
  • No cancellations will be accepted — nor refunds issued — if we receive a request in less than seven calendar days from the start date of the event.
  • A Seminar may be canceled due to lack of enrollment or due to unavoidable factors. All participants will be notified seven days prior to the start date of the Seminar.
  • In the event Eduficent cancels a seminar, we are not responsible for any airfare, hotel, other costs or losses incurred by registrants.

Rescheduling / Substitution:

  • Participants can request us, either via fax or e-mail (two calendar days prior to the seminar); for rescheduling/substitution.
  • In such a case, we will issue the participant credit for the amount paid minus administration fees ($200).
  • The same can be used to attend any future Eduficent event and will be valid for a period of one year.
  • The same can be used to attend any future Eduficent event and will be valid for a period of one year.

No Show:

  • No-shows will be charged the full amount.
  • Also, some topics and speakers may be subject to change without notice.
Refund Policy for Corporate Training:
  • In case Eduficent cancels the training event, the client will get a full refund.
  • In case the cancellation is done by the client more than 25 days prior to the training, 20% of the registration fee will be charged as a cancellation fee and the remaining will be refunded.
  • In case the cancellation is done by the client on or within 25 days of the start of the training, no refund will be provided.
  • Any cancellation of training for which the payment is made within 25 days of the start date of the training, no refund will be provided.